A phone call I took at work this morning...
Me: Sheridan Electric, this is Carly.
(silence)
Me: Hello?
Caller: [Boss] please.
Me: He's not in right now, can I take a message?
(silence)
Me: Hello?
Caller: Yes?
Me: [Boss] is not in the office right now, may I take a message?
Caller: If I could have him call me back...
Me: Okay, your name and number?
(silence)
Me: Hello?
(line goes dead)
I take calls like this one, or equally as dumbfounding, on a daily basis. And all I can say afterward is, "WTF?" This is why Clientcopia and Not Always Right are two of my favorite sites to read. Check them out for lots of entertaining stories of not just stupid customers, but stupid bosses, coworkers, friends, family members... you name it, there's probably a story about it.